Passing the buck

Some members of Congress think that the solution to the Internet gambling “problem”is to pass enforcement of a ban onto banks. The banks, understandably, have a different take. From the WSJ:

A group representing 5,000 small banks is opposing a tool lawmakers hope to use to stop illegal online gambling, posing a challenge to what is widely seen as the government’s best shot at cracking down on the activity.

The Independent Community Bankers of America, whose members range from New York’s Metropolitan National Bank to Colorado’s First National Bank of Las Animas, is objecting to a proposal winding its way through Congress that would require financial institutions to block payments between U.S. residents and online casinos. The group fears enforcement would be burdensome – if not impossible – given the way the transactions are processed.

At issue are the electronic transfers that many gamblers use to move money between their bank accounts and offshore casinos. Such transfers, which often go through a third-party payment company, are the lifeblood of the online gambling industry. (Another aspect of the legislation, which the banking group doesn’t oppose, would formalize a ban on using credit cards to fund accounts. Many banks began voluntarily blocking such transactions five years ago, at the request of regulators.)

“It’s very tempting to think the banking industry can stop this kind of stuff because people pay for it through banks, but the fact is the system just wasn’t really designed to do it,” says Steve Verdier, a lobbyist for the ICBA, based in Washington. The group is asking the Senate, which will return from recess next week, to revise a House of Representatives version of the bill that passed in July.

The group says that, unlike credit-card payments, the electronic transfers aren’t coded to show what type of business is on the receiving end. They argue the existing system used to process such payments would require a massive – and costly – overhaul to allow banks to identify transactions with online casinos amid the flood of other electronic payments that banks handle each day. The system used by the casinos is the same one used for a multitude of transactions, including direct deposits of paychecks and automated payments to utility companies.

What’s more, some gamblers use physical checks to move money into gambling accounts or receive winnings. The proposed law could require banks to block those transactions, too, though banks say they have no system in place to do so.

Lawmakers have been debating for years about how to rein in offshore Internet casinos, which generated about $12 billion in revenue last year, with about half coming from Americans, according to gambling-industry research firm Christiansen Capital Advisors. Those efforts have gained momentum in recent months. In July, federal authorities arrested the chief executive of Costa Rica-based BetOnSports Plc as he changed planes in Texas during an international flight, and charged him and 10 others involved with the company with racketeering and fraud for taking bets from Americans.

The Justice Department contends the 1961 Wire Act and other federal laws make it illegal for businesses to take bets over the Web from U.S. residents. Previous congressional efforts to pass an explicit ban of online gambling have stalled, in part, because of questions about enforcement. The new measure gained steam this year, in part, as Republicans sought to distance themselves from the scandal surrounding Jack Abramoff, the lobbyist who helped kill an Internet gambling ban in 2000.

“It’s the only approach I know of that has a hope of making a significant dent in Internet gambling,” Rep. Jim Leach (R., Iowa), co-sponsor of the proposed Internet Gambling Prohibition and Enforcement Act, says of the effort to block money transfers. He acknowledges that the law would require greater regulation of the banking industry, but points to a provision that directs the Federal Reserve and the Treasury to come up with an implementation plan that wouldn’t be overly burdensome for banks.

WSJ.com – Banks Balk at Congressional Plan To Cut Off Cash From Net Casinos

If you have read Cutting the Wire, you’ll anticipate what I’m going to say next: this is history repeating itself, except that this time it’s banks, not communications companies, who are balking at policing the wires. I talk about this in chapter three, “Camleot Strikes Back.” Anyway, it just seems to me that this battle has already been fought–and lost. If the act of placing a bet is not criminal, it is very difficult to enforce a prohibition against gambling, or to effectively outlaw the business of gambling.

ATM + roulette = fun?

A Japanese bank is incorporating a virtual roulette wheel into its ATM machines. I don’t this is a joke, and you can read the article from Reuters:

Japanese banks have long had a reputation for poor service but at least one is trying something new — wooing customers with an opportunity to try their hand at Lady Luck.

A roulette wheel pops onto the screen of automatic teller machines when customers of Ogaki Kyoritsu Bank Ltd finish transferring funds. A lucky spin and the customer wins 1,000 yen ($8.50).

“Using ATMs is impersonal and lacks communication,” said a spokesman for the bank which is based in Gifu prefecture, central Japan. “We wanted to add some fun.”

The new service will start from September 13 at 134 of the bank’s branches.

The roulette game is Ogaki Kyoritsu’s second shot at jazzing up its ATM services. It launched an on-screen slot machine game last August, in which customers may win prizes of an ATM fee waiver or 1,000 yen after withdrawing money.

“Our customers enjoy it very much,” the spokesman said.

Bank to woo customers with ATM roulette game | Oddly Enough | Reuters.co.uk

I know that customers aren’t actually playing the slot or roulette machine by placing a bet, though since there are ATM fees involved, one could argue that each transaction is a bet.

I can think of much better ways of making banking “fun,” like waiving ATM fees altogether. Playing roulette every time you get cash…and people wonder why casino companies are looking forward to Japan legalizing casinos. It’s going to be a bonanza.

Slot cheats and telepathy

State gaming police recently busted up a Nevada slot cheating team. From the LVRJ:

In 1979, Michael Joseph Balsamo was arrested on charges of cheating at gambling. Since then, he has racked up 25 investigations and six convictions and has been listed in Nevada’s Black Book of Excluded Persons.

Add another charge to the list.

Now 47, Balsamo has been indicted by a grand jury on several counts of manufacturing and possessing a cheating device.

This time, gaming enforcement officials allege, he had some help from his family, working with his wife, stepson and mother-in-law to cheat slot machines in Clark County

His wife, Stephanie, 45, mother-in-law, Lavonna Wallace, 68, and stepson, Derrick Bowman, 24, were booked into the Clark County Detention Center this month on the charges.

Jerry Markling, chief of enforcement for the Nevada Gaming Control Board, said gaming investigators, with Las Vegas police, have been investigating Michael Balsamo and his group for more than a year.

Investigators think the suspects used a “light optic” device to trick slot machines into paying more coins than they should when players win.

reviewjournal.com — News – Investigators say they’ve broken slot cheating ring that was family affair

While this story is notable in and of itself, I’ve posted it because your humble correspondent himself was quoted. People who know me won’t be too surprised:

Dave Schwartz, director of the Center for Gambling Research at the University of Nevada, Las Vegas, said slot cheating has advanced from the days when cheaters, known as “sluggers,” would use yo-yo coins with a string on them to keep playing.

Schwartz said many cheaters buy slot machines or attend gaming conventions for research. He said slot cheaters respond to new technology by being more creative. He said that even if every casino puts in the newest technology, criminals still will try to use counterfeit money or tickets to cheat the machines.

“Until they develop slot machines that work purely in mental thought — telepathy — they won’t be able to stop all of the cheating,” he said. “Even then, I’m sure (criminals would) find a way to cheat.”

The idea of telepathic slot machines sounds pretty goofy, I know, but I’ve been reading a bit about developing technologies, particularly the GRIN (genetics, robotics, information tech, and nanotechnology) arc. It’s entirely possible that computers will begin to interact with people by reading eye movements and other things in ways that will seem telepathic.

What I was trying to say was that, as long as there is some kind of physical interface, be it coin, cash, or ticket, there is a potential for cheating. I don’t think you will find any casino security expert (or for that matter anyone who’s ever been inside a casino) that will disagree.

For what I’m talking about–the currency/machine interface–a more apt scenario might have been biometrics. Let’s say that, instead of cash or tickets, you have a smart card with all of your financial info on it. To use it, you don’t use a password but your own biometric data–let’s say a retinal scan. It’d seem pretty hard to spoof (well, unless you’ve seen spy movies), but slot cheats would find a way, probably five minutes after the first machines started their 90-day live trial.

Another note–I don’t believe I said the cheaters were called “sluggers,” but that they used low-tech methods like fake coins (slugs) or yo-yos. I’ve got to admit that if I was still working casino security, it would be fun to walk up to a suspected slot cheat and say, “Drop the fiber optic tool, slugger!”

The sound of one hand shuffling

It’s been a few days since the story broke, but I still haven’t seen any serious discussion of the change in the Wynn Las Vegas casino floor hierarchy, outside of people quoting dealers irate about their upcoming drop in pay. This is absolutely understandable–if someone asked me to take a $10,000 pay cut (or told me I was taking it), I’d be pretty vocal, too.

In case you haven’t heard it, here’s a summary from KLAS-TV:

Steve Wynn is making waves again in the casino industry – but not for his lavish projects. This time the waves are on the floor of his casino.

He told casino dealers that they will have to start sharing their tips with other employees.

Wynn says the pit bosses will get a cut of dealers’ tips.

That’s supposed to level a pay disparity between dealers and supervisors. But it’s unheard of at Strip casinos, and it’s raising complaints from some employees.

Wynn is known as a trendsetter on the Las Vegas strip. When he does something, everyone thinks it will spread everywhere else. There are always skeptics too.

Crystal Rivera is training to be a dealer at the Palms Playboy club. She’ll be working for tips.

“Oh definitely, you are at minimum wage so it is the tips, that is what we depend on,” she says.

High limit tables like hers earn up to $100,000 a year in tips. The Wynn Hotel casino broke that record this year. Now Wynn wants to spread the wealth.

“At Wynn, dealers won’t get all of their tips anymore. Of a $500 tip $200 would go to other floor managers,” she says.

KLASTV.com | News for Las Vegas, Nevada | Steve Wynn Changes Rules on Casino Tips

Anyway, I think that this is only presenting one side of the story. As I said on Tuesday, the most significant aspect of this change is that it is putting the suits in a position where they have a a material interest in the player’s happiness. I wondered then what the impact would be on skill players, who claim to be hassled or asked to leave by suits interested in the casino bottom line. Now, will a few generous tokes make suits a little slower to crack down on advantage play?

I’d just like to see someone look at the issue from this angle, and to examine the impact on all players, from $5 blackjackers (if there are $5 tables at WLV) to the highest of the high rollers.

For my part, I’m going to call the Wynn PR people and try to get some more information. I’m interested in the role of the pit administrator (renamed pit boss, or just a pit clerk) and how the numbers break down. Since they’ve been pretty helpful with a few other projects, I may have something to report next week. It’s a historic change, and my job is to document the history of gambling, so, as a certain KLAS photojournalist might say, “I’m on it.”

Pop culture betting

People like to bet on strange stuff, and people like it bet online. From the

Desert Sun:

When it comes to online gambling, anything is fair game.

If they’re not playing the odds on the next American Idol or another Britney Spears’ divorce, Internet gamblers may wager on the chances of bird flu reaching the United States or who officials will find first: Jimmy Hoffa or Osama Bin Laden.

“We call it pop culture gambling,” said Christopher Bennett, a spokesman for BetUS.com. “This is quickly becoming the new office lottery pool.”

Gambling is one of the oldest pastimes on the planet – dating back to rolling of knucklebones during prehistoric times and the “casting of lots” in biblical times.

But the Internet has made gambling so easy that people can bet on just about anything at the click of a mouse, from sports to pop culture to politics.

Lawmakers in Washington want to clamp down on online gambling, but industry experts say it’s doubtful that even an act of Congress would be able to keep Americans from seeking out Lady Luck on the Internet.

“It’s definitely popular,” said David Schwartz, who runs the Center for Gaming Research at the University of Nevada at Las Vegas. “In general, commerce is moving online and gambling is part of that.”

Sports – from football to auto racing to golf – remains one of the most popular subjects among Internet bettors. But gamblers are increasingly interested in wagering on current events and politics as well.

A few months ago, BetUS asked people to bet on whether the world would end on June 6, 2006 – the sixth day of the sixth month of the sixth year of this century.

Thousands bet it would.

thedesertsun.com | Gambling on pop culture winning bet?

You would be a fool to bet ON the world ending, because if you won, you couldn’t collect. I suppose you’d have a few seconds of satisfaction as the planet disintegrated and its atmosphere boiled off into space, but you’d never see a return.

According to astronomers, the world will definitely end in 5 billion years when the sun stops converting hydrogen into helium and starts fusing helium into carbon. It’ll become a red giant and fry Mercury, Venus, and this island Earth along the way. Don’t bother getting any last bets down, because there won’t be anyone to pay you off.

Of course, by that time humanity (if it hasn’t already destroyed itself) should have already mastered interstellar travel, so we might be sitting pretty in another star system by then. On the other hand, given evolution and all that, humanity might not exist as we know it, either. But whatever species is around will probably be betting on something.

A new deal for casino supes

Wynn Las Vegas is changing the management structure of its casino games in a way that may prove revolutionary. From the LV SUN:

Wynn Las Vegas dealers – the highest paid in the city at a shade more than $100,000 per year, mostly from tips – will soon lose some of their tip income. Resort executives plan to reorganize the casino floor on Sept. 1, and to begin giving first-level supervisors a cut from the tip pool.

Dealers are expected to see their pay drop by about $10,000 per year, while some frontline supervisors would see theirs jump by more than 50 percent.

The high-rolling gambling action at the Wynn generates some big tips, money that now gets divided by casino dealers.

The problem is finding qualified floormen and pit supervisors. It’s tough for the casino to get dealers, the most knowledgeable candidates, to accept a 40 percent pay cut to take a salaried position as a $60,000-per-year floorman or pit supervisor.

Wynn said the disparity in pay isn’t fair.

“This is upside down,” Wynn said. “It’s inverted. It’s just outrageous.”

Wynn Las Vegas has 578 dealers. Of those, more than 100 have run shifts or been supervisors at other casinos.

“The current system makes the (200 supervisors and 38 craps boxmen) feel cheated,” Wynn said.

The pay disparity has contributed to a reduction in the quality of the front-line managers, the folks who resolve game disputes, rate gamblers’ play (how much is he betting and how long did he play?) and dispense comps such as free meals.

Wynn’s solution? Reorganize the casino chain of command, and group dealers together with newly named frontline managers, who will now be “casino service team leaders.” (Or, in the case of craps boxmen, they’ll be renamed “craps team leaders.”)

The casino is eliminating some of its top-level hierarchy. In the current chain of command dealers and clerks are supervised by floormen, pit supervisors and boxmen. They are supervised by pit managers, who themselves are directed by casino managers and assistant casino managers. At the top is the vice president of casino operations.

The VP of casino operations slot is being eliminated and each shift is being organized as a standalone entity. Each shift will have a casino manager at the helm with two specialists to assist him. The casino manager will supervise the service team leaders, who will manage one to four table games and their dealers along with a shared pit administrator who will handle regulatory and game inventory paperwork.

Las Vegas SUN: Jeff Simpson breaks down the reorganization of the pay scale among employees on the casino floor at Wynn Las Vegas, which Steve Wynn called ‘upside down’

There will probably be some griping about dealers giving up a share of their tip income (after all, who would be happy with a pay cut?), but this is an innovative approach that just might work. From the description, I’m not sure whether the “shared pit adminsitrator” is more of a pit boss or a pit clerk, but it sounds like the “team leaders” will replace floor people, and will get more power to settle disputes, rate players, etc.

As far as eliminating the VP of casino ops and making the shifts independent, it could be a good idea, provided that policies and procedures remain uniform. Otherwise, you start creeping away from the standard, and people coming over from other shifts or working OT can be really confused.

All in all, it seems that the new system will put a bigger premium on customer service, which is precisely what you’d expect from a Wynn property. Wynn has long had a reputation for being very friendly to his employees, and this might be a way to encourage dealers to seek out managerial positions and to ensure that he’s getting the best talent out there.

Remember, this is the guy who, at the Golden Nugget AC, became a legend after giving all his managers cars instead of cash bonuses. It was a move that people there are still talking about, 20 years after he left the market.

Coincidentally, there are rumors swirling around Atlantic City that Wynn will soon return, either at the current site of Bader Field, or by buying the Sands property, demolishing it, and starting over. I’ve heard more buzz about the former than the latter, but I think that the center-boardwalk location of the Traymore site would let a Wynn Atlantic City become the dominant feature in the city’s skyline. You might remember what I said about the Traymore’s prospects a few months ago. I can easily imagine that Wynn would have both the capital and the vision to take that site and create something that completely transforms the Boardwalk.

Back to the casino shake-up–no one has discussed what the impact of all this will be for the player. I think it will be huge. Here’s why. In the current system, players toke (tip) dealers when they win. Dealers have a vested interest in the player winning. Casino managers are responsible for winning money–they don’t want to have to explain to the higher-ups why their tables are in the red. Many skill players allege that, because of this, suits will sweat them when they get “too lucky.” But under the new system, both the suits and the dealers directly benefit when players tip. So is this new arrangment going to make it easier on skill players? Then there’s also the problem of the person who’s making comp decisions potentially being influenced by a big tipper, but I say that’s more theoretical than anything else, because if someone’s tipping big, they are also betting big and therefore deserve comping.

It will be interesting to study toke rates over the long term and see whether the total number of tokes goes up or stays the same. I’d also be interested in seeing what happens to table game hold…if it goes down, I’d say it’s back to the drawing board.

Not always turned on

I found out about this a while ago while doing some research on getting married in Clark County. Vegas is supposed to be a 24-hour town, but you won’t be able to get your marriage license on grave shift any more. From, improbably enough, Fox Reno:

Getting married is as much a tradition in Las Vegas as slot machines and buffets. But when the urge to merge comes in the wee hours, you’ll have to wait.

The county government said that starting next week, its marriage license bureau will no longer be open 24 hours a day, seven days a week.

Citing budget constraints, county officials said the graveyard shift is being scrapped. Would-be brides and grooms will be able to apply for licenses only between 8 a.m. and midnight, seven days a week.

Officials told the Las Vegas Sun that there’s really not much demand for marriage licenses during the overnight hours. Fewer than 4 percent of licenses are issued on that shift, city officials said.

Among them was a license issued to Britney Spears. However, the marriage was annulled after two days.

foxreno.com – Travel – Vegas Ends Overnight Marriage Licenses

Anyway, if you need to know how to get a marriage license in Clark County, check out the Clerk’s page. And no, that’s not Clerks like the movie–no jokes about the Death Star or Frodo and Sam there–at least I hope not.

Drive-in dentistry in Vegas

In this case it’s not the patients that drive in to the dentist’s office, but the dentist who drives to the patients. Confused? Read the article from the NY Times and learn:

Samantha Taube stepped out of the MGM Grand into the bright sun to walk to the parking lot. After a short distance, she approached a trailer, entered, sat in a dentist’s chair and had her teeth cleaned.

“If you know Las Vegas traffic these days, you know what a benefit this is,” said Ms. Taube, who trains employees in the huge casino’s slot machine operations. After 20 minutes, she was back at work.

Down on the Strip, Beverly Egan, a poker dealer at the Stardust Resort and Casino, sat in air-conditioned comfort, in another mobile dental office restfully decorated in pale blue amid menacing power drills and X-ray equipment. Ms. Egan had popped out to have X-rays taken before scheduled dental work. She, too, appreciated the convenience.

“I’d have to take three hours at least if I had to drive to an office,” she said. This visit took only 30 minutes.

The mobile units are courtesy of On-Site Dental, a Las Vegas company founded seven years ago by Chris Davenport, who is not a dentist but an entrepreneur. His company’s basic service combines technology, mobility and the American penchant for saving time.

On-Site Dental owns two trailers, each fitted with two dental offices in which dentists and hygienists see about 1,000 patients every Monday through Saturday in the parking lots of 11 casinos in Las Vegas. Most of the patients are employees covered by the casinos’ dental insurance plans, which pay up to 80 percent of the costs of most dentistry. Entertainment headliners and chorus line troupers, who may have the greatest need for dazzling smiles, are contract employees with their own insurance. No plans pay for cosmetic work, like veneers and tooth capping.

Parking-Lot Dentistry Is Finding Its Niche – New York Times

This just seemed like a true Vegas story–entreprenuership, casinos, and convenience tied together.

An evil, legendary hybrid mutant

Another mystery mammal has been found. From Maine Today:

Residents are wondering if an animal found dead over the weekend may be the mysterious creature that has mauled dogs, frightened residents and been the subject of local legend for half a generation.

The animal was found near power lines along Route 4 on Saturday, apparently struck by a car while chasing a cat. The carcass was photographed and inspected by several people who live in the area, but nobody is sure exactly what it is.

Michelle O´Donnell of Turner spotted the animal near her yard about a week before it was killed. She called it a “hybrid mutant of something.”

“It was evil, evil looking. And it had a horrible stench I will never forget,” she told the Sun Journal of Lewiston. “We locked eyes for a few seconds and then it took off. I´ve lived in Maine my whole life and I´ve never seen anything like it.”

For the past 15 years, residents across Androscoggin County have reported seeing and hearing a mysterious animal with chilling monstrous cries and eyes that glow in the night. The animal has been blamed for attacking and killing a Doberman pinscher and a Rottweiler the past couple of years.

People from Litchfield, Sabattus, Greene, Turner, Lewiston and Auburn have come forward to speak of a mystery monster that roams the woods. Nobody knows for sure what it is, and theories have ranged from a hyena or dingo to a fisher or coydog, an offspring of a coyote and a wild dog.

Now, people are asking if the mystery beast and the animal killed over the weekend are one and the same.

Mike O´Donnell, who is married to Michelle O´Donnell, said the animal looked “half-rodent, half-dog” to him.

It was charcoal gray, weighed between 40 and 50 pounds and had a bushy tail, a short snout, short ears and curled fangs hanging over its lips, he said. It looked like “something out of a Stephen King story.”

“This is something I´ve never seen before. It´s an evil-looking thing,” he said.

Residents wonder if dead animal is legendary mystery beast

Maybe Stephen King is onto something with freakish creatures and Maine.

Here are some pictures, courtesy of AOL. It’s not exactly a noble-looking beast.

Hybrid Mutant

Hybrid Mutant

I can’t wait to hear the explanation for this. My money’s on dog/wolf, but rat/dog, though biologically unlikely, has its upside.

Anyone got $250 mil?

Las Vegas’s Sands has been gone for a while now, but in Atlantic City a casino by that name soldiers on. And it will soon have a new owner, who might tear it down and start from scratch. From the AC Press:

Billionaire investor Carl C. Icahn is negotiating to sell the Sands Casino Hotel only three months after acquiring oceanfront property to transform the city’s smallest gaming hall into a major resort, according to newly released court documents.

Potential buyers have not been disclosed by the Sands, but Las Vegas-based Pinnacle Entertainment Inc. and the Cosmopolitan Hotel Resort & Casino have been mentioned in gaming circles as candidates. The purchase price is said to be about $250 million.

Rumors have swirled for months that the Sands was on the market, but there was no official confirmation until a July 12 bankruptcy hearing involving GB Holdings Inc., the casino’s former parent company and now a minority owner.

Attorneys for Icahn and GB Holdings are quoted as saying in recently released transcripts of the hearing before U.S. Bankruptcy Court Judge Judith H. Wizmur that talks were being held to sell the Sands, but they declined to reveal the name of the would-be buyer.

“They want to sell. … They’re just trying to complete a transaction,” GB Holdings attorney Gary M. Schildhorn told Wizmur.
Icahn: Sands is up for sale

As I said in an earlier post (Traymore returns?), I think the best thing would be to totally demolish the existing casino and build a centerpiece attraction on the Traymore site. Donald Wittkowski at the Press explains why this is a good idea, in pretty certain terms:

The Sands’ existing 600-room tower, marred by its budget-hotel architecture, is woefully outdated compared to the upscale hotel expansions at other casinos in town.

“Marred by its budget-hotel architecture” says it all too well. If you want more of my thoughts, check out Traymore returns.