Caesarize them!

I’m quoting something–it might be Doctor Who or H2G2, where the bad guy kept saying “Seize them!” Or maybe that’s what bad guys in charge usually say. Anyway, this is just a lead-in to me posting on something I’ve written myself, in the Business Press:

“Harrahrizing” the Palace wouldnt work. Instead, Harrahs execs chose to Caesarize Harrahs, renaming the company after its premium brand.

Its an interesting choice, when you think about the founders of each “brand.” Bill Harrah has a reputation as a no-nonsense, results-oriented autarch who insisted on perfection in his casinos. With his company’s focus on database management and consumer metrics, hes become, in retrospect, a sort of ubernerd, presiding over an army of bookkeepers with a slide rule in one hand and a magnifying glass in the other.

But Harrah was more fun than that. He spent most of his time building up a collection of antique cars and enjoyed hanging out in the garage far more than presiding over board meetings. And he was hardly a stay-the-course kind of guy — he got married seven times, to six different women.

Las Vegas Business Press :: David G. Schwartz : Heres hoping Caesars name gives Harrahs some Roman-candle sparkle

Harrah as ubernerd–who’d a thunk it?

It’s just me free-associating about the significance of the name change, with some unsolicited advice for the people who run Harrah’s and are already way richer than me, if that matters.

I wonder if the new Caesars Entertainment would be interested in buying the “dieiscast” domain? They could move their slot-finder here, and I could use the proceeds to buy a new domain for myself and go on a whirlwind casino tour, re-emerging for a relaunch with a renewed carpet gallery.

How Vegans are spending their tax rebates

Here’s a little unvarnished peek into the soul of Las Vegas: an answer to the question, “If you gave Las Vegans $600, how would they spend it?. Only the LVRJ is brave enough to ask the public directly. Here’s a few of my favorites:

Vacation to California to help forget about the high gas and grocery prices.

I was unemployed for about 3 months recently and I have to use my tax rebate for my past due bills that accumulated during that time. If there is anything left I will buy some stuff for the house and maybe go out to dinner. Also maybe buy some clothes.

we’re using ours to buy a new gun.

I am donating it to our Troops to an organization called Soldiers Angels.
Thanks to them our country is safe.

I will do my duty and spend my Economic Stimulus Check for both household items like new comforter sets, cothes and household items — stuff for the garden, etc. – I will do my american duty and spend, spend, spend —–in fact, I’ve started already and I don’t even have it yet, but, I did do direct deposit and I should have it by Friday.

I’m very recently unemployed so rent & food. =)

My husband and I will use our check to catch up on bills and a down payment on an Apple computer.

Pay my dentist.
ReviewJournal.com – Breaking News – How will you spend your tax rebate?

I deliberately juxtaposed the person who is donating his/her check to the troops and the one doing his/her “american duty” (sic) by spending into debt. I think that the men and women who haven’t seen their families for months are the only ones really doing their “American duty,” and it’s sickening to think that buying crap you don’t need is seen as a patriotic gesture.

LOL about vacationing to California to forget about high prices. That would be a great idea if the cost of living wasn’t higher in California than Nevada. It’s like going to Newcastle to get away from coal.

At least no one said, “Megabucks.”

Your cart doesn’t stay in Vegas

Dateline, the Target at Flamingo and Maryland. I had a genuine “what? what? WHAT?” experience.

I was doing some necessary domestic shopping, and had a few items and a bag with some items that I needed to get (in other words, I didn’t think I’d be able to get the right thing without having a sample for comparison). I parked my cart at the end of an aisle and walked down it, looking for some dry-erase markers. I had to go down another aisle to find them. I headed back to my starting point, and all of the sudden I was like, “Dude, where’s my cart?”

My cart, with my hard-won cache of consumer goods, was gone.

Luckily, there was a Target employee right there. I gave him a description of the cart, and we started looking for it. He got on his radio and learned that the guy who returns empty carts to the front was on break, so even if he mistakenly thought my cart was empty, he wouldn’t have been around to take it. I went to the front of the store and continued the search, even talking to a store manager about my quandary.

Then, circling back to the scene of the crime, the guy who I first talked to was looking for me. He pointed at a pile of stuff sitting in a ground-level bin.

“Is that your stuff?”

“Hey, it is,” I replied with a sense of relief. “What?” Then it all sunk it–my stuff was there, but the cart was gone.

Apparently someone needed a cart and was such a lazy slug that he/she couldn’t walk to the front of the store to get one–instead he/she had to dump my stuff and take my cart.

This isn’t a side of Vegas that you’ll see at the Country Club at Wynn (I hope) but it’s definitely one that us locals get to experience. And they wonder why there’s a lack of civic spirit here…when people don’t care enough about their neighbors to steal their shopping carts, is it really a surprise that most people in Vegas don’t care about the broader community?

In the coming months, you may see more of these ruminations about life in Las Vegas from me.

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If you want serious gaming-type news, here’s something for you: Tom Breitling is speaking and signing books at the Stan Fulton Building at UNLV at 6 PM tonight. He probably won’t string together a sentence with three “ats” in a row. I’ve gotten to work with Tom a little on this event, and I’m convinced of two things: he’s a great guy, and he’s got an interesting story to tell.

You may have already seen my review of Double or Nothing, and if not you should check it out–the review and the signing.

I should be there. Just don’t swipe my chair when I’m not looking.

Pirate economics

Here’s a quick recap: I write about the history of gambling. Much gambling used to be illegal. Gaming is organized. Therefore, I write about organized crime.

I’m always eager to find other forms of organized crime to compare gambling syndicates to. So imagine my delight when I learned that economist Peter Leeson has written a paper on the economics of pirating, and is even writing a book about the subject. As he says on the Austrian Economists blog:

Finally, I’m now in the process of writing a book on the economics of pirates entitled, The Invisible Hook: The Hidden Economics of Pirates, History’s Most Notorious Criminals. It’s currently under contract with Princeton University Press and, with any luck, will be out in 2009. Here I explore in depth the economics of all manner of pirate behavior.

The Austrian Economists: An Economics of Pirates Research Update

How can you not like “the invisible hook” as a title?

If you want to read the article Leeson’s already written on pirate economics, check it out here: “Pirational Choice: The Economics of Infamous Pirate Practices.”

I’m looking forward to reading this one. I’m intrigued with Leeson’s reconstructing the transactions of a group that didn’t leave many records, as there are obvious parallels with illegal gamers.

Too much spare time

These days, I consider myself lucky if I have time to sleep. So I was a bit taken aback to learn, through some completely serendipitous web browsing, that some people, calling themselves lotologists, have invented a new hobby. From Word Spy:

lotologist (law.TAWL.uh.jist) n. A person who collects new and used lottery tickets.

Word Spy – lotologist

This is apparently not a hoax: there is a website, lotologist.com, that looks legit. There’s even an annual Lotovention that is being held at the East Liverpool Motor Court in East Liverpool, Ohio this year.

This is more evidence that if something exists, no matter how ephemeral, people will collect it.

I can think of better ways to spend your time and money, but if it keeps you out of trouble, more power to ya.

This, of course, from a guy who’s posted a gallery of carpets from casinos around the country.

AC strikes back!

Most people think of Las Vegas as the home of folksy, friendly service and Atlantic City service workers as rude, inconsiderate, and uncaring, but most people evidently don’t participate in Market Metrix, which just rated AC above Vegas in a recent index of hospitality destinations. From the AC Press:

Atlantic City has won a stunning upset over longtime rival Las Vegas in a competition crucial to each.

Under the headline “Atlantic City trumps Las Vegas for customer satisfaction and value,” Market Metrix last week announced the results of its latest Hospitality Index survey.

In every category – from value for price to sophistication and pampering – New Jersey’s nearly 30-year-old gaming market outperformed its 77-year-old rival in Nevada.

“Compared to the Las Vegas Strip, Atlantic City guests are more satisfied with their hotel and casino experience,” said the survey, published in Hotel & Motel Management magazine.

A convincing 78 percent of Atlantic City visitors were “very likely to recommend” the resort to others, but just 59 percent of Las Vegas visitors were as likely to do so, according to San Rafael, Calif.-based Market Metrix.

Jonathan Barsky, CEO of Market Metrix, had one word to describe that difference: “Wow.”

“It was really surprising to us to see the performance … to see Las Vegas, the king of gambling and entertainment, get beaten by Atlantic City,” he said.

Atlantic City tops Vegas in hospitality, satisfaction service

Atlantic City is hipper and more sophisticated than Vegas? The world truly is turned upside down.

Kudos also to Erika Pope, who’s been working overtime on spin control for the LVCVA–first with the Columbia Sussex credit card charge story, then with this one. She’s done a great job, too, especially here–classy, emphasizing the positives of Las Vegas, and not putting down Atlantic City, which some might have done.

I’ve linked to a graphic listing the metrics they used–let’s see how long this stays active:
AC beats Vegas!

Unrestricted not so easy

A few months ago I listed the myriad things that you need to disclose when applying for a non-restricted casino license. Apparently Chet and Karla Cox aren’t regular readers, because they applied for a license without getting an attorney, and hit a few roadblocks. From the LV Sun:

Although Silver State would handle the filling, emptying and repairing of slot machines, regulatory reporting and player disputes would fall to the Coxes’ son, a college graduate with construction experience but little gaming experience.

Though C.J. Cox pledged to be on call at all hours, board member Randy Sayre said the young man still would be operating “under a learner’s permit.”

Clayton, noting that third-party operator Golden Gaming had been running the Coxes’ slot machines for more than a decade, raised another key question about the couple’s proposal.

“If the experience hasn’t been learned over the past 14 years, how can we be comforted that it is going to be learned in the next couple of years under this arrangement?” Clayton asked.

The Coxes also made omissions and mistakes on their license application.

The errors seemed innocent enough. They failed, for example, to disclose lawsuits that gas station managers handled and forwarded directly to insurance carriers without involving the Coxes.

They also neglected to mention a property they owned: a home inhabited by Chet’s mother that, for all intents and purposes, belonged to her even though it was in her son’s name. Then there was the fact that their company hadn’t notified Clark County’s Business License Department when it began operating slots at gas stations. And the Coxes also erred when they transferred ownership of a location without first seeking the board’s approval.

After receiving multiple notices from the board regarding the problems, the Coxes hired a gaming attorney midway through the licensing process to correct the mistakes and patch things up with regulators.

Mom and pop roughed up in gaming license bid – Las Vegas Sun

This has been a real week for me hearing about the license process. Last Friday, I was on a panel with former GCB member Bobby Siller, who talked about his time on the Board and his role in the licensing process. Mr. Siller is a great guy who, as I was flattered to learn, had actually read some of my work. That’s gratifying because I’ve been a big fan of his for years–to the extent that you can be a fan of a state regulator. Talking with him for a few minutes reminded me why–he has a real sense for the big picture of Nevada regulation, which is about more than statues and minimum internal control standards–it’s about the net effect on the community. Super nice guy, too, but I wouldn’t want to walk into a GCB hearing unprepared on his watch.

Then on Tuesday I moderated a panel with current GCB member Randy Sayre, who gave his perspective on the process. Member Sayre (I learned that’s what you call GCB members, particularly in a juridicial context) has had a 27-year career with the GCB, and had pinpoint accuracy on a wide range of administrative and regulatory issues.

After a question about reciprocity between the gaming boards of various states, I hit Member Sayre with a follow up: What about Columbia Sussex, which has been denied a license in one jurisdiction and is scuttling quickly out of at least one more?

Sayre responded that the GCB was taking the issue seriously, and that there was a process for determining if another state’s license denial was justified or unjustified. There’s been a history of Nevada allowing licensees that New Jersey has denied–Hilton Hotels (circa 1985) & Caesars World (circa 1979), for example. As one 1 of 8 people (3 GCB members, 5 Gaming Commission members) in the process, Member Sayre wasn’t about to publicly talk about the specifics of the case before the process was finished. Likewise, without having access to the material that they do, I can’t say whether the GCB should make a recommendation one way or the other–though I think it’s certainly worth investigating. I get the sense that this is going to be a process that is ultimately fair to everyone, particularly the people of Nevada.

With tax season just behind us (unless you got an extension), many of us feel intruded upon. But trust me–you’ve got nothing on people who need to go before the GCB and get (or keep) a gaming license.

Knocking down Caesar

I thought this was an amusing story in light of Harrah’s recent decision to become Caesars Entertainment. From the Indy Star:

At 10:30 this morning, the huge 12-foot statue of the Roman conqueror that dominates the Caesars Indiana casino in Harrison County will be removed as the riverboat takes a major step to “de-Romanize” itself.

The fall of the approximately 750-pound statue of Julius Caesar, easily seen from Ind. 111, has been pending since Harrah’s Entertainment purchased Caesars Entertainment and its 26 casinos in 2005 for $9.3 billion.

The transaction reduced Caesar to a figurehead as Harrah’s plotted to overthrow him in favor of its Horseshoe casino brand.

Caesar’s unceremonious end will come as his statue is removed from its spot high on the casino Pavilion with a crane to a flatbed truck below.

“If the statue is successfully removed in one piece,” according to a casino statement, “it will be given to Harrison County.”

The county, in turn, will store the statue “until a location for placement is determined.”

Caesar will be dethroned at casino | IndyStar.com | The Indianapolis Star

The more I’m thinking about the Harrah’s brand issue, the more I start to believe that instead of tiering their properties by brand, maybe they should just create one huge, overarching brand that, Borg-like, has assimilated elements of each “brand” acquired.

The company mascot could be a Roman governor in Gaul who rides a horse, likes to play poker, and wears purple. Alongside him you could have a carnival dancer and a pink Flamingo with Mari Gras beads.

By this logic, the company would be CaesarsParisHorsehoeWSOPHarrah’sRioFlamingoShowboat.

I couldn’t think of any cute representation for Grand, Bally’s, Imperial Palace, Player’s International, O’Shea’s, Harvey’s, Bill’s, or the Clardige. I’m trying my best here.

Maybe the company should move the statue to corporate headquarters. It would make quite an impression on motorists speeding down the 215.

It’s all in the name

Pollsters have known for a long time that you can often elicit a different answer based on how you phrase a question. For instance, most voters would say yes to a questions about whether they support government doing more to help educate children about gambling, but would answer no if asked whether taxes should be raised to fund a plan to put a copy of a well-known gambling history book in every classroom in the state.

In the referendum process, getting the right name can be a make-or-break proposition. A successful Minnesota anti-smoking measure proves this. From the Bemidiji Pioneer:

On Oct. 1, Minnesota went smoke-free. Just three months later, the Freedom to Breathe Act was blamed for the decline in charitable gambling. The folks who made these charges during a legislative hearing neglected to mention that charitable gambling – mainly pull-tab sales in bars – has been on the decline for years. Membership in fraternal organizations has declined, and there are ever more ways for the gambler to be separated from his or her money: tribal casinos, Internet gaming and super lotteries like the Powerball.

Bemidji Pioneer | Letter: Don’t blame smoking ban for decline in gambling

I mean, who would possibly say that they oppose the freedom to breathe?

It’s certainly harder to oppose that than it is to permit the government to constrain individual rights by legislating proper behavior.

But could you imagine the headlines if this thing hadn’t passed?
“Minnesota to Breathers: Drop Dead”
“MN says no to O2″
“Voters strike right to breathe”
Whoever came up with that name should have a job for life.

Bad marker police

That’s an awful name for a band, but it would be appropriate for a Police cover band that worked casinos. I wonder if Scrantonicity II will get any gigs when Sands Bethworks opens up?

Oh yeah, here’s a story about how intransigent players who don’t pay off their markers hear from the Clark County bad check unit–another bad band name. From the LV Sun:

Had she instead used her credit card, collection of the debt most likely would be a civil matter. But failure to pay off a marker can leave a debtor facing prison time or, more likely, probation for a felony conviction. An alternative is to commit to a rigid schedule to pay off the debt — plus an administrative fee to the district attorney’s bad check unit.

What amounts to a civil dispute in most of the nation is a criminal matter in Nevada, as encouraged under a 1983 state statute and practiced since the late 1990s. That statute equates a marker to a check. Thus, an unpaid marker is equivalent to a bounced check, and bouncing a check is classified as theft.

“It’s a crime to steal from somebody,” says Bernard Zadrowski, who heads the bad check unit. “Because the victim happens to be a casino, so what? Casinos have a right to justice just like individuals do.”

His job is to get your debt – Las Vegas Sun

So even if you don’t pay off your markers, you should at least talk to your host about it, because otherwise you might be getting a call from the bad check unit. This is an interesting look inside a lesser-known area of casino finance.