Cal Neva Closes

One of Nevada’s legendary casinos is closing up in Lake Tahoe. From KVBC:

Before the Las Vegas Strip ruled the gambling world, Frank Sinatra, Dean Martin and Sammy Davis Jr. helped make the Cal Neva lodge one of Nevada's coolest casinos in the early 1960s.

On Wednesday, roulette wheels will stop spinning and blackjack games will cease at Sinatra's old resort that straddles the Nevada-California border on Lake Tahoe's north shore at Crystal Bay.

While the resort's current owner hopes to reopen the casino under a new outside contractor by year's end, some analysts think the Cal Neva might have dealt its last hand. They said Tahoe casinos are particularly vulnerable to the double-whammy of the recession and competition from Las Vegas and Indian casinos.

In 2009, gambling revenues at Lake Tahoe casinos were roughly half of the 1992 total when corrected for inflation, said William Eadington, an economics professor and director of the Institute for the Study of Gambling and Commercial Gaming at the University of Nevada, Reno.

via Once famous Cal Neva Casino closes – My News 3.

If you want to know more about the Cal Neva’s most controversial hour, you should read Ed Olsen’s oral history, in which he details his run-ins with Sinatra and a few others (including my uncle Skinny, who was for a short time the Cal Neva’s casino manager).

From a more clinical perspective, this is more evidence of the decline of Nevada gaming that I’ve been talking about for a while now. The industry outside of Las Vegas is atrophying, and it has more to do with big structural changes (California Indian casinos) than the recession.

This in and of itself is nothing to wring your hands over (unless you happen to work in one of those casinos), but it continues to present a challenge to Nevada’s current tax structure and its reliance on gaming.

Basel’s 10

If you like casino capers, here’s one from Switzerland, via the New Zealand Herald News:

A masked gang armed with machine guns and pistols staged a spectacular robbery at a Swiss casino dubbed “Las Vegas in Europe” last night and escaped with hundreds of thousands of euros after terrifying gamblers by firing shots into the chandeliers.

The raiders struck at 4am while some 600 gamblers and staff were busy around the 15 gaming tables and 357 slot machines inside Basel's Grand Casino hotel, a mile from the city's airport.

Ten masked men burst into the red-lit futuristic casino building after smashing down the entrance door with a sledgehammer. They immediately started firing rounds at the chandeliers in the building's main foyer. Several guests and staff were hurled to the floor.

“It was like something out of an action film, and very frightening,” said a casino spokesman. “We are all very shocked.”

via Casino gang targets high rollers – World – NZ Herald News.

A few observations:

What kind of casino has a front door so imposing you need a sledgehammer to get in, even at 4AM?

This casino is about 15% smaller than the proposed Atlantic City mini-casinos.

This is what most casino robberies are like–brutal and thuggish. No Mission: Impossible stuff here.

I can’t see a Las Vegas casino spokesperson admitting that the experience was frightening. The line would probably be, “No one was hurt, and our employees were able to ensure that the guests made it through the unexpected cash withdrawal with a minimum of inconvenience.”

Shining a light on Aria

In addition to the cover story, my regular Green Felt Journal column in Vegas Seven this week tackles one very specific complaint about Aria’s casino, the lighting:

But the thing most likely to provoke comment from casino-goers about Aria in its first three months hasn’t been Pelli Clarke Pelli’s spacious design or the cutting-edge technology of the guest rooms. It’s that the casino is a bit on the dark side.

Pre-opening press releases hyped the airiness of the building: “Soaring open spaces, ranging from Aria’s three-story lobby to its guest rooms, fill with natural light and evoke breadth and freedom.” It wasn’t surprising that guests expected a casino that looked like an Apple Store lined with slots instead of MacBooks.

That’s not what they got.

“The casino is very nice but very dark,” a visitor from Texas recently wrote on Expedia. Others have been even harsher in their assessment of the lighting. “It’s way too dark, to the point of being forbidding,” commenter Mike P. said on the RateVegas blog.

via Shining a light on Aria—finally | Vegas Seven.

This piece had an interesting evolution. Originally I wanted to borrow a light meter and prove, beyond a shadow of a doubt (pardon the pun), that Aria was much darker than other casinos. Then both Bobby Baldwin and Bill McBeath conceded that the casino was too dark, so it rendered the entire exercise academic.

Still, measuring light levels would be an interesting project, maybe for another time.

And a few months ago when the Mandarin Oriental opened, I referenced the spot in front of the restrooms in the Sky Lobby being as dark as the caverns of Moria. Apparently they just hadn’t screwed in the lightblub in that corridor yet, because when I returned a few days later it was amply lit. So don’t go looking for Durin the Deathless at the MO–you won’t find him there.

Covering Aria

I had such a busy day yesterday that I couldn’t post this. It’s ironic because this article was the culmination of about a month of interviews, analysis, observation, writing, and re-writing. It’s the cover story for the March 25 Vegas Seven, about Aria’s first 100 days:

Aria, the centerpiece of the 67-acre mini city, has drawn the most attention simply because it’s the main place that people want to visit, thanks to its restaurants, bars and casino. The Crystals shopping center is only about half full. The Mandarin Oriental, by design, pursues a mere sliver of the luxury market. And Vdara at this point seems like just another finely appointed nongaming hotel—pleasant enough but nothing to inspire a trip to Las Vegas. Right now, Aria defines CityCenter.

So the question of the moment is, does Aria work?

MGM Mirage executives will tell you the overall project has been an unqualified success. “CityCenter is the single most powerful reason to have hope for a resurgence in our tourist economy,” MGM Mirage chairman and CEO Jim Murren says.

Do the numbers justify this optimism? Most metrics of casino performance aren’t publicly available, but we do know a little bit about Aria: Over its first 15 days of business, it earned $7 million in operating income, or about $466,000 a day. Its successful big sister, Bellagio, by comparison, averaged $430,000 for all of 2009. If projected out for the year, that would make Aria about 8 percent more profitable than Bellagio. But Bellagio only cost $1.6 billion to build. Aria carries the weight of CityCenter, and that’s a $8.5 billion load.

via The First 100 Days | Vegas Seven.

Even before it came out, I wanted to use this blog to talk a little about the process of writing the piece and share a few more thoughts.

I was thrilled to be asked to write the feature story on CityCenter–it’s something I’ve already written on quite a bit and probably the biggest Vegas casino story of the past few years. More importantly, my opinions about the place haven’t calcified into dogma. Each time I go there, I see things I like, things I don’t, and things that don’t make an impression either way. I didn’t have an emotional or intellectual investment in “proving” that CityCenter was a success or a failure, so I started out with a fairly blank slate.

I talked to a lot of people, both at the property and online, about what worked and what didn’t work for them as guests. But with James Reza focusing on the guest experience in his piece, most of that ended up being background. It let me ask very frank questions to the “Big 3″ (Jim Murren, Bobby Baldwin, Bill McBeath), because I had a strong base of customer feedback–not nearly as comprehensive as what they have, but, I think, a representative sampling.

With Baldwin and McBeath, I focused mostly on operational issues–things like cell phones, the light levels, the parking garage, check-in times, etc. I also asked Baldwin some “big picture” questions. I asked Murren exclusively about the big picture stuff, including financing and the role of art in the project. I want to reproduce here Murren’s response to my question, “How has public art helped differentiate CityCenter,” because I think it’s significant, though it ultimately didn’t fit in with the story I was telling in Vegas Seven:

If we can begin a conversation about art, we stimulate dialogue. The world needs more talking, less polarizing. Art is a great way to begin a conversation: it’s neutral ground, something people can all relate to in one way or another. My hope is that the message of the art at CityCenter is that we care about people. There’s also a significant amount of art in the Nevada Cancer Institute (of which Murren’s wife Heather is co-founder), which sends a resounding message to patients and employees that you care about them, that you feel it’s important that they feel stimulated and inspired. There’s clearly a psychological benefit to art. Art has a calming effect, it enlivens people, energizes areas, and creates moments. That’s what the resort community tries to do—create snapshots that you’ll remember for a long time. Hopefully we create a lot of those moments here—that’s how CityCenter will be defined—when people go home after experiencing the art, those are our ambassadors.

Clearly Murren isn’t coming at the business from the angle of a Benny Binion or Jackie Gaughan. But you know what? That’s OK. Binion and Gaughan weren’t coming at the business from the angle of Bill Graham and Jim McKay. There were probably people who thought that Binion was unbelievably pretentious for putting carpet into his Horseshoe (though I doubt anyone said so to his face).

One of the outgrowths of this project was the UNLV Gaming Podcast interview with Bill McBeath. It was a chance to let the broader community see a little bit of what goes into running a casino resort–a lot of hard work.

In summary, I’m grateful to Vegas Seven for giving me the chance to ask questions and write a story that I hope gets people thinking.

Comparison shopping in AC

Yesterday I wrote a bit about the numbers behind the proposed mini-casinos considered for Atlantic City. Now, with news that Hard Rock is talking about spending $300 million to build a mini-casino, I thought I’d do a little number-crunching and learn if you’d be better off using that money to buy an existing property or build a mini-casino.

Trump Marina’s been for sale; that’s no secret. There’s a $75 million offer on the table for it. Financial analyst William Hardie now values the property at $24 million. We can argue about whether that’s a fair assessment–Trump certainly would–but let’s say we’ve got a choice between buying Trump Marina for even $80 million or building a mini-casinos for $300 million. Which should we take?

In 2008, Trump Marina had 72 table games and 1,983 slots, with a 78,535 square-foot casino.

The mini-casino would be restricted by law to 20,000 square feet, which I say pencils out to roughly 24 table games and 512 slot machines.

Right off the bat, something should be obvious: for nearly four times the cost of entry, you get one-quarter the slot machines. In theory.

In theory, I guesstimated that these mini-casinos would earn, all things being equal, about $68 million a year.

Back in the real world, Trump Marina earned $203.6 million in 2008, after a long decline (in 2002, it made $283 million in gaming revenue). It is obviously under-performing, and has the potential to do much better business. It’s near two of the biggest and best-performing properties in the city (Borgata and Harrah’s), much better neighbors than the Atlantic City Hilton near Albany Avenue. It has an existing customer and marketing database and needs no additional infrastructure. At the very least, it’s a turnkey business. Of course, you’d have to invest heavily to bring it up to its potential, but how much would it cost to remodel? It took $150 million to transform the Aladdin into Planet Hollywood. P-Ho is about 2.5 times the size of the Marina.

So instead of starting from scratch and investing $300 million in a new facility with one-quarter of the revenue potential, why not just buy Trump Marina and renovate it–really renovate, almost beyond recognition? Even if you put $100 million into it, you’re still saving money, and you’ve got a much bigger, better-situated Hard Rock casino with way more potential upside.

BTW, in the late 1990s Trump’s Castle was almost re-themed as a Hard Rock casino, but for a few reasons that didn’t happen and we got Trump Marina instead. Maybe that’s why I wanted to run the numbers on this one.

Am I missing something, or when you look at it like this does $300 million for a mini-casino seem like a bad deal to you, too?

New podcast up–locals casinos and urban growth

We’ve got our latest podcast up over at UNLV’s Center for Gaming Research: the Colloquium talk by our March 2010 Gaming Fellow, Pascale Nedelec, ” Urban Dynamics in the Las Vegas Valley: Casinos and Sprawl.”

Here’s her abstract of the talk:

Las Vegas is well known for its urban sprawl. While the casino industry has played an obvious role in the development of Las Vegas, no systematic study has evaluated the exact nature of urban growth and the rise of neighborhood casinos. This presentation examines whether the neighborhood casinos are a driving force for urban sprawl, or if they are a local outgrowth of residential developments and master-planned communities.

It’s a good listen. As always, you can check it out on the podcast page or on iTunes.

Details of AC “overhaul”

Here are more details about the proposed regulatory changes in Atlantic City, which seem to make the tax process even more byzantine. Ah, I just wanted an excuse to use “byzantine” in a sentence. It’s one of those words that I don’t get to use enough. From Business Week:

The new casinos would have to pay a tax rate of more than 14 percent to compensate for the lesser amount they would have to spend, compared to existing, larger casinos, which pay just over 9 percent.

The bill has incentives to entice casino owners to add hotel rooms. Those who build 200-room hotels would be permitted 20,000 square-feet of casino space. If they expand to 500 rooms within five years, they would get 30,000 square feet of gambling, and would get back the extra 5 percent in taxes they paid to enter the market.

Conversely, if the owners of a 200-room hotel kept it that size after five years, the money they paid would be used for other casinos' expansion or infrastructure projects in Atlantic City.

Owners could opt for slot machines alone — which account for two-thirds of Atlantic City's casino revenue — or offer table games as well, which cost more to staff.

via Atlantic City eyes adding 4 small casinos – BusinessWeek.

This isn’t easing the regulatory burden: it’s adding another layer to it. Capping the number of “mini-casinos” at 4 seems like an unnecessary intrusion into the market. There’s no statutory cap on casinos now, and the market’s done a good job of limiting itself.

I don’t know exactly how you can justify using taxes paid by these new casinos to fund “other casinos’ expansion.” That seems like it’s subsidizing poor operators. Why should the Chelsea (for example), have to pay taxes that the Hilton uses to expand? Is that where this is going, or did I read it wrong?

As far as the cap on casino size at 20,000 square feet, that’s tiny. The average casino size in 2008 was 121,388 square feet, with seven casinos well over 100,000 square feet. The statistical average number of hotel rooms is 1,325. But it works out almost perfectly, at least mathematically: a 20,000 square foot casinos is 16.5% the size of the industry average, and 200 rooms is 15% of the industry average. So at least it’s scaled correctly.

Just how much money would a 20,000 square-foot casino make in Atlantic City? I’m going to do some really rough calculations. First, I’ll assume that with 15% of the floor space, the casino will have 16.5% of the gaming equipment. It would have about 24 table games and 512 slot machines.

Using 2008 revenue numbers as a guide* gives us a total approximate table win of $21.1 million, and a total slot win of about $46.9 million. That’s about $68 million in win a year, if the win is truly scalable.

With four total, that’s $272 million in total revenue; taxed at at 14%, that’s an extra $38 million in tax revenue for the state.

Keep in mind that if I’d have had 2009 numbers to work with, the win totals would be about 14% lower, so the total win per mini-casino drops to about $59 million. Considering the amount of money and effort that will be invested in starting up the casino and regulatory compliance, as well as staffing and promotional costs, there doesn’t seem to be much room for a good return on investment. If you’ve got 16.5% of the floor space, you’ll have a far smaller selection of games, which means that you’re going to have to work harder to attract customers.

Talk about “Monte Carlo-type” casinos is about 30 years out of date. Sure, some of the big Nevada casinos are doing well at baccarat, but is a $25,000/hand player really going pass up Wynn or Aria (or, for that matter, Borgata) to play at the Chelsea? If you can’t get that level of player, you’ve got to make your profit on volume, and that’s going to be very hard to do in this case.

It’s great that people are thinking about ways to attract investment, but I don’t think this is going to lead to the rebirth of the city. Bottom line, you need to look at what works for other destinations, and see how it can be adapted or improved. Lowering regulatory costs would be another great incentive, and this doesn’t seem to do that.

______________________________
*I did these calculations by using the historic win statistics to find average win per casino, then multiplied it by 16.5%. A crude method, but an effective one with the info that’s available.
Average numbers of table games (2008): 148
Average number of slots (2008): 3,102
Average table win:$128.4 million
Average slot win:$284.7 million

Family feud over jackpot

Often, gamblers decide to pool their resources and share both the costs and the gains from their gambling. Lottery clubs are the best example of this. Sometimes, though, it ends badly, as in this Connecticut case. From the Boston Globe:

For years, Theresa Sokaitis and Rose Bakaysa were the closest of siblings, whiling away long hours over card tables and slot machines, and sharing countless lottery tickets. They always played the same numbers. If one won, they both did. All pots were split 50-50.

Now, in a bitter family feud that seems ripped from a Hollywood script, the elderly widows are locked in a protracted legal battle over a $500,000 lottery jackpot, with Sokaitis saying she is rightfully owed a share of the winnings.Yesterday, the two faced off in New Britain Superior Court, with testimony focusing on whether a notarized, decade-old compact between the sisters to share any gambling proceeds was in effect when their longtime lottery numbers came in.

In 2005, Bakaysa, an 87-year-old from Plainville, Conn., won the Powerball prize with her brother, Joseph F. Troy Sr. Sokaitis, an 84-year-old from Middletown, quickly sued for breach of contract, saying her sister had violated their agreement to split all gambling proceeds equally.The contract, dated April 12, 1995, stated, “We are partners in any winning we shall receive. Such as slot machines, cards, at Foxwoods Casino, and tickets, etc..’’

The sisters, who had gambled together for years — going to Foxwoods as often as three times a week and buying a profusion of lottery tickets — drew up the deal after winning $165,000 at a casino. The printed, single-page document included their names, Social Security numbers, and signatures, and was notarized by an accountant.

But about a year before the winning lottery draw, the sisters had a fight over a loan of some $250 that one had made to the other. The fight became a bitter split. And Bakaysa’s lawyer, William Sweeney of Connecticut, contends the feuding sisters nullified their agreement to split winnings.

via Sisters feud over $500k lottery jackpot – The Boston Globe.

While gambling and losing is bad, gambling and winning can create its own problems.

Casino regulation in context

I’ve got a new column in the Las Vegas Business Press about that Arkansas casino nirvana, with some more exploration of a state without gaming regulation:

Recent events in a state that's considering getting into the casino game have raised the question of casino regulation. Looking at intent and practice of regulation anew provides a fresh perspective that can benefit everyone, even in a state where gaming regulation is as much a part of life as slot machines in gas stations and the lack of a state income tax.A proposed Arkansas constitutional amendment would give a single company a statutory monopoly on casinos in the state, cap gaming taxes at 5 percent of gross revenues Nevada's, the lowest in the nation, is 6.75 percent, plus fees, and forbid the state from having any kind of regulatory oversight over the casinos.

via Las Vegas Business Press :: David G. Schwartz : Gaming without regulation a recipe for disaster.

Wondering what casinos would be like without regulation is a good thought experiment that hopefully demonstrates the optimal boundaries of regulation. I’ve got to laugh at the big overhaul of Atlantic City casino regulation that’s being proposed: let new casinos build 200-room hotels instead of 500-room ones. If they don’t address the more substantive issues of regulatory overhaul, it doesn’t make much difference. And it would take some serious overhaul to actually make the market more attractive to investors. But the more attractive it is to investors, the more control the state is giving up, which can have some unforeseen consequences.

Pinnacle Prairie update

In case you were wondering, the former Sands site in Atlantic City continues to deteriorate. From the AC Press:

The barren site overlooking the Boardwalk consists of little more than mounds of dirt and scruffy tufts of grass peeking through the soil. Intruders are kept out by a padlocked chain-link fence bearing a “No Trespassing” sign.

This is where the Sands Casino Hotel once stood – before the Las Vegas-based Pinnacle Entertainment Inc. imploded the old gaming hall to make room for a $1.5 billion megaresort that it once planned to build but has since abandoned.

Pinnacle announced last month it is selling the vacant property, but city officials are hoping the company will dress it up with new paving, landscaping and side

via Once a symbol of future, barren Sands casino lot now just frustrates Atlantic City officials – pressofAtlanticCity.com.

Landscaping would be nice PR, but that’s about it. It should be abundantly clear that there are major structural problems with the Atlantic City casino industry. Even if someone could theoretically borrow the money to buy the Pinnacle land, the return on investment just isn’t there at this point. The catch-22 is that you need someone to build something so incredible that people come to Atlantic City to see it and spend money there, but until someone builds something like that there’s no way to say that it will be successful.

Of course you could say the same thing about several Las Vegas developments, but apparently people have a higher tolerance for risk in Las Vegas. Traditionally Atlantic City casinos have been very conservatively built–look at how long it took to build a hotel with more than the statutory minimum 500 rooms. In retrospect, it looks like a self-fulfilling prophecy.